Flat rate delivery fee of R150  |  Spend R1 000 or more for free delivery!

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SHOPPING WITH RESELLER PERFUMES

ONLINE SHOPPING MADE EASY

Shopping with Reseller Perfumes is safe, easy and convenient. Read more about our secure payment options, delivery process, and refunds/returns policies below.

SECURE PAYMENTS VIA PAYFAST:

We make use of the PayFast online payment gateway, to offer fast & secure payment options to our customers.

PayFast is widely used on e-commerce stores and is PCI DSS (Payment Card Industry Data Security Standard) compliant, which is a PASA (Payment Association of South Africa) requirement in South Africa. PayFast adheres to strict security standards to ensure the safe handling of credit card information. PayFast also uses SSL encryption to protect sensitive information.

PayFast offers payment options including debit and credit cards, as well as Instant EFT.

If you would like to read more about how we use and store your data, you can read our privacy policy by clicking here.

HOW TO ORDER:

Once you’ve selected the products you would like to purchase and added them to your cart, you can visit the cart page to ensure that you’re happy with your order. Once you’ve confirmed that your order is correct, you can proceed to checkout, where you will need to fill out your shipping and billing details. Once this information has been entered, you can proceed to the payment gateway, where you can select your preferred payment method via PayFast.

On completion of payment, you will receive a summary of your order via email. Our delivery partner is The Courier Guy.

DELIVERY FEES:

Reseller Perfumes offers free door-to-door delivery on orders of R1 000 and more – throughout South Africa. If your order total is less than R1 000, a flat rate delivery fee of R150 will automatically be added to your order total on checkout.

DELIVERY TIME:

We make use of The Courier Guy’s delivery services. Your order will take between 3-5 working days to arrive at your doorstep. You can track your order online via The Courier Guy’s parcel tracking service, using the waybill number supplied to you.

If you have any questions related to the delivery status of your order, you can contact The Courier Guy directly at 0861 203 203 or email them at support@thecourierguy. Alternatively, you can visit their website for more information.

REFUNDS AND RETURNS:

We accept returns within 21 days of purchase, however, terms & conditions do apply. Please read more below:
  • We accept returns only if the perfume is unopened and in its original packaging, and if you return it within 21 days of the purchase date. We do not accept returns for opened, used or damaged products.
  • Once we receive the returned product, we will inspect it to ensure it meets our return policy guidelines. If the product meets our guidelines, we will issue a refund to your original payment method within 7-10 business days.
  • The customer is responsible for the shipping costs associated with the return, unless the product was defective or damaged upon arrival. In that case, we will cover the shipping costs.
  • Unfortunately, we do not offer exchanges at this time. If you would like to exchange a product, please return it according to our policy and place a new order for the desired item.

If you would like to initiate a return, please contact us via email at resellerperfumessa@gmail.com or phone us at 064 099 8127 to receive further instructions.